Process Every Marketplace Order from One Screen
Orders from Tokopedia, Shopee, Lazada, and TikTok Shop arrive in real time. Accept in bulk, print labels, scan packages, and follow shipping status — without opening each store one by one.
When Orders Are Handled One by One, This Happens
Logging into every marketplace just to check for new orders — and still missing some.
Hundreds of orders accepted manually every day, even though the steps are identical.
Printing labels from different tabs makes packages easy to mix up, and complaints follow.
From Order Received to Order Complete, All on One Screen
The five steps your operations team runs every day. Click each one to see how it looks in Bantudagang.
Every marketplace order pulled in real time
The moment a buyer checks out on Tokopedia, Shopee, Lazada, or TikTok Shop, the order appears in a single list. No refreshing, no opening stores one by one.
Cancellation Requests Are Handled Here Too
Not just the happy path. When a buyer requests a cancellation, the request lands in Bantudagang and you can respond without switching to the marketplace app.
Why Order Processing Gets Dramatically Faster
“We used to use another omnichannel tool, now we have moved everything to Bantudagang. Here I can process orders, reply to chats, and sync stock in one app without switching back and forth. Switching between tools was a headache, especially with a large admin team.”
Other Omnichannel Features
About Order Processing
How quickly do new orders appear in Bantudagang?
In real time. As soon as an order is placed on a marketplace, it appears in the Bantudagang order list without any manual refresh.
Can I accept many orders at once?
Yes. Tick every new order in the list and accept them together in one click — there is no need to open orders individually.
Can shipping labels from every marketplace be printed together?
Yes. Once orders are accepted, shipping labels from every marketplace are merged into a single 10 × 15 cm PDF, so one print run covers every order.
What is the package scanning feature for?
Warehouse teams use barcode scanning to mark packages that have been packed. Every scan records which admin did it and when, so progress and accountability are clear without a manual log.
Is every order activity recorded?
Yes. Each order has a complete log — order received, accepted by an admin, label printed, package scanned, shipped, and completed — with the time and the name of whoever did it, making anything easy to trace if a complaint arises.
What happens when a buyer requests a cancellation?
The cancellation request arrives in Bantudagang with the buyer’s reason, and you can approve or reject it directly from the order page.
Is order processing available on the free plan?
Yes, order processing is available from the Free plan with a quota of 500 orders per month.
