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FEATURE 01 · ORDER PROCESSING

Process Every Marketplace Order from One Screen

Orders from Tokopedia, Shopee, Lazada, and TikTok Shop arrive in real time. Accept in bulk, print labels, scan packages, and follow shipping status — without opening each store one by one.

Order Processing Flow REAL-TIME
ShopeeShopee
TokopediaTokopedia
TikTokTikTok
LazadaLazada
Orders ArriveArriving in real time from every store
01
Bulk AcceptHundreds of orders, one click
02
Print LabelsOne print run for many orders
03
Scan PackagesThe warehouse marks each packed parcel
04
Order LogEvery activity logged with its timestamp
05
ORDER HISTORY7 ACTIVITIES LOGGED
12 Sep 09.36Diterima oleh Admin Suci
12 Sep 09.41Scanned by Agus Admin WH
15 Sep 09.12Order Completed
WHAT USUALLY GOES WRONG

When Orders Are Handled One by One, This Happens

Orders Scattered Across Stores

Logging into every marketplace just to check for new orders — and still missing some.

Admin Time Lost to Repeat Clicks

Hundreds of orders accepted manually every day, even though the steps are identical.

Swapped Labels, Wrong Deliveries

Printing labels from different tabs makes packages easy to mix up, and complaints follow.

HOW IT WORKS

From Order Received to Order Complete, All on One Screen

The five steps your operations team runs every day. Click each one to see how it looks in Bantudagang.

TAHAP 01

Every marketplace order pulled in real time

The moment a buyer checks out on Tokopedia, Shopee, Lazada, or TikTok Shop, the order appears in a single list. No refreshing, no opening stores one by one.

TAMPILAN BANTUDAGANG
New Orders 1 new orders
Shopee
260918C1A2B3C · ShopeeSepatu Lari Pro — 42
New
ALSO INCLUDED

Cancellation Requests Are Handled Here Too

Not just the happy path. When a buyer requests a cancellation, the request lands in Bantudagang and you can respond without switching to the marketplace app.

Cancellation requests arrive alongside other orders, with the buyer’s reason attached Approve or reject straight from the order page, without opening the marketplace app Approve and the order is cancelled automatically; reject and it continues to be processed Your decision is sent back to the marketplace automatically
Cancellation RequestNeeds a Response
Shopee
#260918C1A2B3C · ShopeeReason: "Ordered the wrong size"
ApproveReject
Request arrives You respond Sent to marketplace
BENEFITS

Why Order Processing Gets Dramatically Faster

No Order Slips ThroughEvery order from every marketplace lands in one list in real time.
Hundreds of Clicks Saved DailyBulk accept turns the morning routine into a matter of seconds.
One PDF for Every Label10 × 15 cm labels from every marketplace merged into a single file — print once and you are done.
Clear Who Packed WhatEach scanned package records the admin name and time, so warehouse progress needs no notebook.
A Full Audit Trail per OrderEvery activity is logged with a timestamp and the person responsible.
Cancellations Never Pile UpCancellation requests surface immediately and can be answered the same day.
Dojiso Sport

“We used to use another omnichannel tool, now we have moved everything to Bantudagang. Here I can process orders, reply to chats, and sync stock in one app without switching back and forth. Switching between tools was a headache, especially with a large admin team.”

DS
JuliantoOwner, Dojiso Sport
FREQUENTLY ASKED

About Order Processing

Still have a question?Tell our specialist team what your store needs. Free, no commitment.WhatsApp Chat with Sales Typical reply under 5 minutes
How quickly do new orders appear in Bantudagang?

In real time. As soon as an order is placed on a marketplace, it appears in the Bantudagang order list without any manual refresh.

Can I accept many orders at once?

Yes. Tick every new order in the list and accept them together in one click — there is no need to open orders individually.

Can shipping labels from every marketplace be printed together?

Yes. Once orders are accepted, shipping labels from every marketplace are merged into a single 10 × 15 cm PDF, so one print run covers every order.

What is the package scanning feature for?

Warehouse teams use barcode scanning to mark packages that have been packed. Every scan records which admin did it and when, so progress and accountability are clear without a manual log.

Is every order activity recorded?

Yes. Each order has a complete log — order received, accepted by an admin, label printed, package scanned, shipped, and completed — with the time and the name of whoever did it, making anything easy to trace if a complaint arises.

What happens when a buyer requests a cancellation?

The cancellation request arrives in Bantudagang with the buyer’s reason, and you can approve or reject it directly from the order page.

Is order processing available on the free plan?

Yes, order processing is available from the Free plan with a quota of 500 orders per month.

Start Processing Orders Faster Today